Effective Date: June 23, 2026
Cardinal Exteriors LLC Privacy Policy
Cardinal Exteriors LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, communicating with us, or using our services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request an estimate, contact our team, subscribe to communications, or otherwise engage with our business.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
Information you voluntarily provide, including:
* Name
* Phone number
* Email address
* Mailing address
* Property address
* Service requests
* Appointment information
* Photos or documents you submit
Any information provided through contact forms, quote requests, reviews, surveys, or customer communications
Technical Information
Information automatically collected through your interaction with our website, including:
* IP address
* Browser type
* Device information
* Operating system
* Referring website
* Pages viewed
* Time spent on our website
* Website interaction data
Communication Preferences
Information regarding your preferences for receiving:
* Phone calls
* Emails
* SMS/text messages
* Marketing communications
* Appointment reminders
2. How We Use Your Information
Cardinal Exteriors LLC may use collected information to:
* Provide estimates and consultations
* Schedule appointments and inspections
* Deliver roofing, siding, window, gutter, door, storm restoration, exterior repair, and renovation services
* Respond to inquiries and customer support requests
* Process service agreements and project documentation
* Improve website performance and user experience
* Send service updates and appointment notifications
* Deliver marketing communications when permitted by law
* Conduct customer satisfaction surveys
* Detect fraud and protect our business operations
* Comply with legal obligations and regulatory requirements
3. SMS Messaging & Communication Consent
By providing your mobile phone number and opting into text communications, you expressly consent to receive SMS messages from Cardinal Exteriors LLC.
These messages may include:
* Appointment reminders
* Project updates
* Estimate notifications
* Customer service communications
* Marketing and promotional messages (where consent is provided)
SMS Terms
* Message frequency varies.
* Message and data rates may apply.
* Consent is not a condition of purchase.
* Reply STOP to unsubscribe.
* Reply HELP for assistance.
* Opting out of text messages will not prevent us from contacting you regarding active projects through other legally permissible methods.
Cardinal Exteriors LLC complies with applicable federal and state telecommunications regulations, including TCPA requirements and carrier messaging standards.
4. Cookies & Tracking Technologies
Our website may use cookies, analytics tools, pixels, and similar technologies to improve website functionality and user experience.
These technologies may help us:
* Analyze website traffic
* Improve website performance
* Understand visitor behavior
* Measure advertising effectiveness
* Personalize content and marketing
You may disable cookies through your browser settings; however, certain website functions may not operate properly.
5. Information Sharing
Cardinal Exteriors LLC does not sell your personal information.
We may share information with trusted third parties only when necessary to operate our business, including:
* Website hosting providers
* Customer relationship management platforms
* Email and SMS service providers
* Payment processors
* Marketing and advertising vendors
* Insurance carriers and adjusters when authorized by the customer
* Professional advisors, auditors, and legal counsel
Third-party providers are only authorized to use information necessary to perform services on our behalf.
6. Legal Compliance & Disclosure
We may disclose information when required to:
* Comply with federal, state, or local law
* Respond to legal requests or court orders
* Protect our rights and property
* Investigate fraud or security incidents
* Enforce our agreements and policies
7. Data Security
Cardinal Exteriors LLC uses commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed 100% secure.
8. Data Retention
We retain information only as long as necessary to:
* Provide services
* Fulfill contractual obligations
* Maintain business records
* Resolve disputes
* Comply with legal requirements
Retention periods may vary depending on the nature of the information and applicable laws.
9. Your Privacy Rights
Depending on your state of residence, you may have rights regarding your personal information, including:
* Access to personal information
* Correction of inaccurate information
* Deletion of eligible information
* Withdrawal of consent where applicable
* Opting out of marketing communications
To exercise any privacy rights, please contact us using the information below.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those external sites.
We encourage users to review the privacy policies of any third-party websites they visit.
11. Children’s Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that information has been collected from a child under 13, we will take reasonable steps to delete such information.
12. Changes to This Privacy Policy
Cardinal Exteriors LLC may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised Effective Date. Continued use of our website and services after changes are posted constitutes acceptance of the revised policy.
13. Contact Information
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
Cardinal Exteriors LLC
Phone: (765) 271-4341
Website: www.cardinalexteriorsllc.com
Email: enquiries@cardinalexteriorsllc.com
Service Area: Muncie, Indianapolis, and Surrounding Indiana Communities
